What We Do

What we sell

Our philosophy is simple, you can do a lot of things poorly or do a few things well (we learned this the hard way). We are laser focused on wheels and wheel accessories, like lug nuts and TPMS sensors for passenger cars and light trucks. We like to say that we do everything wheel related. This includes a single lug nut for a Ford Pinto all the way up to a set of 24" rims for a Cadillac Escalade. It’s amazing when you really dive deep into a product category and see how much potential there is in a very small segment of the automotive aftermarket. To put this in perspective, there are thousands of different lug nut SKUs in all sorts of shapes, sizes, and colors. And, that's just nuts, lug nuts!

Where we sell

At Driven Products we thrive on being fast paced and precise! That’s why we’ve chosen (or it chose us) to be an eCommerce retailer of automotive products. Take the competition of eCommerce and the complexity of new vehicle data and you have a recipe for a fast paced and always changing work environment. We’ve been mastering the art of eCommerce on marketplaces like Amazon and eBay. Both unique and interesting adventures that have their own customers, requirements, and quirks. Because we sell on several marketplaces that have different requirements, we’ve had the opportunity to focus on our internal systems, processes, and tools. As we’ve grown and started to scale, our focus on creating distinctly unique experiences for each marketplace has inspired us to build some pretty cool things. eCommerce is expanding, new marketplaces open constantly, and we are excited to expand with it. Who knows what cool stuff we are going to get inspired to build or where we will end up selling in the future…

How we sell

Most of us dislike structure but the reality is we need it and most of the time we crave it. Selling online is no different. At Driven Products we CATER to our online sales in a way that is unique to our company vision and philosophy.

  • C - We CARE about what we do and everything we do is a testament to that. Our marketplace listings are regularly refreshed and our processes are continuously improving.
  • A - We depend on ACCURACY to provide our customers with safe products that exceed their expectations and needs. Accuracy is the backbone to our system. If we can eliminate human error by building a system that removes the need for manual data entry, we did our job.
  • T - We take a proactive approach and handle everything within a TIMELY manner. Whether it’s customer service, shipping, internal meetings, projects, or even happy hour. If there is a deadline, we meet it or beat it! Sometimes that means finding a new solution to improve our systems and/or processes.
  • E - It’s all about the EXPERIENCE! The customer is our boss and it’s up to them whether or not we have a job. Our goal is to give our customers the world’s best experience from the moment they begin their relationship with us. The customer experience dictates almost everything we do. By creating proprietary software or building creative solutions to problems, we can constantly practice Kaizen in the delivery of our product line.
  • R - Our biggest asset is our access to data because the right REPORTING can have a major impact on how our organization functions. Our information delivery strategy and analytics help us define how we do our jobs and how business decisions are made.

We are committed to doing the right thing and we never put our ethics in question. Regardless of what we sell and where we sell, our goal is to build lifetime relationships with our customers because they are our boss.

Call us: (800) 594-3898 | Email us: info@drivenproductsllc.com
Connect with us: Facebook and LinkedIn | Shop with us: www.dp-accessories.com