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Customer Service Representative

Are you an automotive enthusiast with a passion for customer service? Looking to “drive” your career to new and exciting places? Searching for that next big “brake”? Well “wheel” give you an opportunity you won’t want to miss!

Driven Products is on a mission to find the world’s best Customer Service Representative with a passion for the automotive world. If our automotive puns don’t leave you “exhausted”, please keep reading...

Driven Products is an ecommerce retailer servicing the automotive aftermarket with wheels and wheel accessories online since 2008. We also manufacture a line of high quality wheel accessories that includes lug nuts, lug bolts, wheel locks, wheel spacers, wheel adapters, hub-centric rings, and TPMS sensors. We need your passion for cars and customer service to dominate the world.

Job Responsibilities Include:

  • Assist customers through phone and email with product fitment and sales related inquiries
  • Investigate and resolves customer issues
  • Conforming to the company’s 12 Guiding Principles
  • Demonstrating a positive attitude and strong work ethic
  • Maintaining a working level of product knowledge

Requirements:

  • 3-5 years of call center customer service experience
  • High School Diploma or equivalent
  • Basic automotive knowledge regarding wheels and wheel accessories
  • Excellent communication skills with an eye for spelling and grammar
  • Experience using CRM Software, Google Apps, and Microsoft Excel
  • Well organized, self-disciplined, and self-motivated

Ready to take the next step?

Apply Now | Visit Our Job Posting on Indeed.com

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